Frequently Asked Questions:


Why Firefly Scout?

The name Firefly Scout was brought to life to bring the wonder and magic of fireflies, giving glimmers of hope in the growing darkness and scouting, seeking a path that will get you unstuck.

Will this give me all of the answers I need?

No guarantees and results will vary, but if you open yourself up to the process, amazing things will happen.

How long until I receive my first letter?

Letters will be mailed within 7-10 days upon order and standard mail durations after that. If you don’t receive your letter within 14 mail days from order, please contact ____


How do I report missing letters?

Each letter travels via USPS and delivery times may vary. If it has been more than 14 mail days since the last letter, please contact _____

I moved, how do I update my mailing address?

If you set up mail forwarding with USPS, the letters should forward along with all of your other mail. If you would like to change your delivery address for remaining letters, please contact ______